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Find out more about our configurations

Frequently Asked Questions

Why the B series?

The B series is designed specifically for AC line voltage applications only. In its standard corded configuration, it has a 9’10” heavy chemical resistant industrial cord that can stand up to service in rough applications being supplied by a standard 120vac outlet.

Why the M12 configuration?

Some customers are connecting to a system that already has a 3-9vdc source available, and only require the laser unit itself. The M12 connector is an industry standard sensor connection that most electricians are familiar with and will often have on hand for typical maintenance.

Why the R series?

This series is the most economical of our lasers, but as you would imagine each application has specific requirements for which a particular configuration may be best suited. While these units have gone into many varied installations including comparatively harsh duty environments, this unit works very well indoors and in stationary mounted applications.

Are your lasers covered by a warranty?

Our products are covered by a 24 month limited warranty starting from the manufacturing date that covers any failures due to manufacturing defects. Simply ship us the unit, and we will address the issue and return it to you UPS 3day. We reserve the right to repair or replace as required to bring the unit back to full functioning order.

Why choose Red vs Green?

Many people inquire as to what the differences are between the red and green units, and why one would want to choose either way. The industry standard has been red lasers since the 70’s with the green wavelength being more difficult to achieve. With the advent of solid state lasers, this has changed as great strides have been achieved in reducing the complexity, while increasing the lifetimes and robustness in more harsh environments.

 

So, why choose one color or the other? The ~635nm (nanometer) wavelength works great in all applications, and indeed over the years these applications have run the gamut. What makes the green unique is that it falls into a wavelength (520nm) range that is approx. 20-30% more visible to the human eye. In applications that have a very high ambient light, the green may make the difference between visible or not. Another issue is hue. Some surfaces such as certain species of wood, as well as some sheet goods or fabric have a reddish hue in which the red laser light will become somewhat lost. The contrast of the green will be of great benefit in these applications. Often times it is necessary to have several laser lines side by side and a contrasting specific marker line in required, such as a fence line on a ripsaw in which one contrasting color, typically a green unit, will serve to make that distinction.

 

Also, in circumstances where the operator has some level of colorblindness, one or the other may be more visible to them due to the disparate sensitivity to the red and green wavelengths.

 

If you have any other questions regarding this topic, or help deciding either way, please feel free to ask and we would be happy to assist.

AC or DC?

The LV series has a switch mode converter built in which allows the use of low voltage AC or DC with no changes required to switch between sources. The inputs are not polarity sensitive; simply connect the BROWN and BLUE wires (typical wire coding Pin 1 and 3, if your wire colors vary) with either polarity from your source.

Why the LV Series?

The LV series has a switch mode converter built in which allows the use of low voltage AC or DC with no changes required to switch between sources. The inputs are not polarity sensitive; simply connect the BROWN and BLUE wires (typical wire coding Pin 1 and 3, if your wire colors vary) with either polarity from your source.

Can we use our lasers on your assemblies/brackets?

All of our brackets are made for our lasers specifically, which has an outside diameter of 1.25” (31.75mm). However we have adapted many other units to our assemblies by the use of adapting sleeves and such (SA-300 50mm sleeve adapter for instance). If you don’t see an adapter you need, let us know and we would be happy to work with you and do our best to accommodate the system you have.

I don’t see what I need?

If you don’t see what you need in the list of available brackets, let us know and we may be able to reconfigure to suit your application.

I have 3 moving blades, do you have an assembly for that?

Due to overall complexity and cable routing density issues, we don’t have a 3 saw moving assembly per se. In such a situation, we suggest ordering one standard two saw assembly (SA-001 or SA-002), then adding another assembly configured for one moving unit. Please call if you have questions!

What if my bearings wear out?

Replacement bearing sets can be purchased. Give us a call!

I need more routing pullies!

No problem, we sell these separately as we know not all installations are the same and routing may require more than the standard number.

Do I need all three rails?

With three rails, if you stack and stagger the trolleys from top to bottom in a tier formation, you can achieve a minimum of 1.00” of spacing between lines. With two rails, that goes up to 1.50”. With a single rail, the minimum spacing is 3.00”.

For a lower trolley density, up to 6 units, the laser stand off and ring mount can be flipped on half of them, allowing the lasers to get closer to each other, but that is again not repeatable for a full load such as 14 trolleys.

How do I order?

For a typical installation, you will order one of the SA-003 rack assemblies, and add as many SA-011 trolleys as you need lasers for.

Have a unit that you need to return for service?

Box well, and ship to us here:

Lumberline Laser, Inc.
12119 NE 99th St. Suite 2040
Vancouver, WA 98682

Include address, contact name, phone number, and email.

We will check the unit out and typically respond the day we receive the unit.

What is our warranty?

See our warranty page!

My laser has no or very little output

Did you power cycle the laser and still nothing?

Unit must be sent in for repair.

The indicator light on the back of the unit is lit up?

IF YES: Send unit in for repair

IF NO: Is it an “R” series laser?

A: You may have a bad power supply. If you have another unit, swap the PSU and see if that works, if it does, you need to order an SA-115 power supply, If not, the unit must be sent in for repair. See below info.

IF NO: It is not an “R” unit with separate PSU.

A: The laser needs to be returned for service. See below info.

 

Box well, and ship to us here:

Lumberline Laser, Inc.
12119 NE 99th St. Suite 2040
Vancouver, WA 98682
Include address, contact name, phone number, email

We will check the unit out and typically respond the day we receive the unit.

The laser goes off, and I unplug the unit but it doesn’t stay on. (Have to keep resetting it)

Is the unit on a Rip Saw?

IF YES: Static from the dust collection system may be causing the laser to fault and require a reset. Route the power supply cable well away from the dust pipe and confirm the machine, and collection system is grounded well. If the problem persists, the unit should be sent in for service.

IF NO: The unit should be returned for repair. See info below.

Box well, and ship to us here:

Lumberline Laser, Inc.
12119 NE 99th St. Suite 2040
Vancouver, WA 98682

Include address, contact name, phone number, email.

We will check the unit out and typically respond the day we receive the unit.

The line looks fuzzy

Have you cleaned the lens? You can use windex or alcohol to clean the lens gently. Visually confirm that the cleaning was successful and all dust, pitch, or other has been removed.

I’ve cleaned it and it is still fuzzy.

A: The lens may be out of adjustment, or moisture is in the lens assy. These are thing that require factory service. See info below.

Box well, and ship to us here:

Lumberline Laser, Inc.
12119 NE 99th St. Suite 2040
Vancouver, WA 98682

Include address, contact name, phone number, email.

We will check the unit out and typically respond the day we receive the unit.

I have a broken bracket that I need to replace.

Give us a call and we can figure out what parts you need to get you back up and running!

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