The indicator light on the back of the unit is lit up?

IF YES: Send unit in for repair

IF NO: Is it an “R” series laser?

A: You may have a bad power supply. If you have another unit, swap the PSU and see if that works, if it does, you need to order an SA-115 power supply, If not, the unit must be sent in for repair. See below info.

IF NO: It is not an “R” unit with separate PSU.

A: The laser needs to be returned for service. See below info.

Box well, and ship to us here:

Lumberline Laser, Inc.
12119 NE 99th St. Suite 2040
Vancouver, WA 98682
Include address, contact name, phone number, email

We will check the unit out and typically respond the day we receive the unit.