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  • Lasers
    • R Series Lasers
      r-series
      R Series Lasers features a remote, wall plug 100-240VAC power supply
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    • The “LV” Series
      lv-series
      The “LV” series has a robust internal voltage converter for hardwired applications requiring low voltage AC or DC and control level installations
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    • Accessories
      cbl-5m-sm
  • Brackets
    • Misc / Adapters
      sa-300 (Small)
      We have a number of brackets that will assist in either attaching or adapting to your current machine and or bracket
      • Product Details
    • Gang Rip Saw Racks
      rip saw Assembly
      Laser racks for up to 14 units on a Gang Rip saw setup. Easily expandable, with thumb knob, hand set trolleys
      • Product Details
    • Edgers
      sa-001
      Our board edger shift assemblies are made to be easily configured and straightforward installation
      • Product Details
    • Stationary Mounts
      stationary mount
      Our stationary brackets are made with high quality materials and offer full adjustment for easy alignment
      • Product Details
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  • Lasers
    • R Series Lasers
      • Product Details
      • Brochure Download
    • LV Series Lasers
      • Product Details
      • Brochure Download
    • Accessories
  • Brackets
    • Misc / Adapters
      • Product Details
    • Gang Rip Saw Racks
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    • Stationary Mounts
      • Product Details
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Service/Support

Home » Service/Support
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By Gravitate Admin
In
Posted March 2, 2017

I have a broken bracket that I need to replace.

Give us a call and we can figure out what parts you need to get you back up and running!

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0
By Gravitate Admin
In
Posted March 2, 2017

The line looks fuzzy

Have you cleaned the lens? You can use windex or alcohol to clean the lens gently. Visually confirm that the cleaning was successful and all dust, pitch, or other has been removed. I’ve cleaned [...]

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0
By Gravitate Admin
In
Posted March 2, 2017

The laser goes off, and I unplug the unit but it doesn’t stay on. (Have to keep resetting it)

Is the unit on a Rip Saw? IF YES: Static from the dust collection system may be causing the laser to fault and require a reset. Route the power supply cable well away from the dust pipe and [...]

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0
By Gravitate Admin
In
Posted March 2, 2017

The indicator light on the back of the unit is lit up?

IF YES: Send unit in for repair IF NO: Is it an “R” series laser? A: You may have a bad power supply. If you have another unit, swap the PSU and see if that works, if it does, you need to order [...]

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By Gravitate Admin
In
Posted March 2, 2017

My laser has no or very little output

Did you power cycle the laser and still nothing? Unit must be sent in for repair.

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By Gravitate Admin
In
Posted March 2, 2017

What is our warranty?

See our warranty page

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0
By Gravitate Admin
In
Posted March 2, 2017

Have a unit that you need to return for service?

Box well, and ship to us here: Lumberline Laser, Inc. 12119 NE 99th St. Suite 2040 Vancouver, WA 98682 Include address, contact name, phone number, and email. We will check the unit out and [...]

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  • 12119 NE 99th St. Suite 2040
    Vancouver, WA 98682
  • 855-686-3077
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